Investor Services
Grievances
Housing Development Finance Corporation Limited ('the Corporation') is committed to providing effective and prompt service to its shareholders. The Corporation has in place, a designated e-mail address i.e. [email protected] for assistance and/or grievance redressal and is closely monitored by the Company Secretary of the Corporation. The escalation matrix for complaints relating to the securities of the Corporation is as provided below:
Ms. Supriya Mirashi Registrar and Share Transfer Agent
Link Intime India Private Limited
C-101, 247 Park, L.B.S. Marg
Vikhroli (West), Mumbai-400083
In the event, the grievance(s) are not resolved within 3 working days of its submission along with all requisite documents or the investor is not satisfied with the resolution provided, he/ she can forward his/her complaint to the Company Secretary.
Mr. Ajay Agarwal Company Secretary
HDFC House, H. T. Parekh Marg,
165-166, Backbay Reclamation, Churchgate,
Mumbai – 400 020.
In case of non-redressal of the complaint to the investor’s satisfaction, within a reasonable time frame, the investor may approach-
Mr. V. Srinivasa Rangan Executive Director
HDFC House, H. T. Parekh Marg,
165-166, Backbay Reclamation, Churchgate,
Mumbai – 400 020.
In case a complaint is still not redressed to the investor's satisfaction, the investor may approach the Securities and Exchange Board of India and file their grievance through “SCORES”, the centralized online system for lodging and tracking complaints.
SCORES facility can be accessed through the weblink http://scores.gov.in.
Filing complaints on SCORES - Easy & quick
a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES:
i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
i. Effective communication
ii. Speedy redressal of the grievances
For SEBI Circular dated May 30, 2022 relating to Standard Operating Procedures (SOP) for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and/or Registrars to an Issue and Share Transfer Agents (RTAs) and its Shareholder(s)/Investor(s), Click here.
Codes and Policies
Board Committees
HDFC is a professionally managed organization with its Board consisting of eminent persons, professionals who represent various segments including finance, taxation, construction and urban policy & development. The Board primarily focuses on strategy formulation, policy and control, designed to deliver increasing value to the various stakeholders.
Mr. Deepak Parekh
Chairman
Mr. U. K. Sinha
Lead Independent Director
Mr. Jalaj Ashwin Dani
Independent Director
Dr. Bhaskar Ghosh
Independent Director
Ms. Ireena Vittal
Independent Director
Mr. Rajesh Narain Gupta
Independent Director
Mr. P. R. Ramesh
Non-Executive Director
Mr. V. Srinivasa Rangan
Executive Director
Ms. Renu Sud Karnad
Managing Director
Mr. Keki M. Mistry
Vice Chairman & Chief Executive Officer
Mr. Jalaj Ashwin Dani
Independent Director (Chairman)
Dr. Bhaskar Ghosh
Independent Director
Ms. Ireena Vittal
Independent Director
Mr. Rajesh Narain Gupta
Independent Director
Mr. U. K. Sinha
Independent Director(Chairman)
Ms. Ireena Vittal
Independent Director
Mr. Jalaj Ashwin Dani
Independent Director
Ms. Ireena Vittal
Independent Director (Chairperson)
Mr. Jalaj Ashwin Dani
Independent Director
Mr. V. Srinivasa Rangan
Executive Director
Mr. Rajesh Narain Gupta
Independent Director
Dr. Bhaskar Ghosh
Independent Director(Chairman)
Mr. Keki M. Mistry
Vice Chairman & Chief Executive Officer
Ms. Renu Sud Karnad
Managing Director
Mr. V. Srinivasa Rangan
Executive Director
Mr. Conrad D'Souza
Member of Executive Management
Ms. Madhumita Ganguli
Member of Executive Management
Mr. Suresh Menon
Member of Executive Management
Listing
The equity shares, non convertible debentures and warrants issued by the Corporation are listed on BSE Limited and the National Stock Exchange of India Limited and tradable on all the recognized stock exchanges. HDFC being entirely a non-promoter owned entity aims to provide detailed information to all investors.
Date | Corporate Actions |
---|---|
17-Oct-77 | Incorporated as a public limited company |
19-Sep-78 | Public Issue of 399,874 equity shares (F.V. Rs. 100) priced at par |
30-Oct-81 | Final Dividend for 1980-81 - Rs. 5 per equity share |
26-Oct-82 | Final Dividend for 1981-82 - Rs. 7.50 per equity share |
25-Oct-83 | Final Dividend for 1982-83 - Rs. 10 per equity share |
26-Oct-84 | Final Dividend for 1983-84 - Rs. 12 per equity share |
30-Oct-85 | Final Dividend for 1984-85 - Rs. 13 per equity share |
15-Oct-86 | Final Dividend for 1985-86 - Rs. 15 per equity share |
15-Apr-87 | Rights Issue of 500,000 equity shares (F.V. Rs. 100) at par |
6-May-87 | Public Issue of 500,000 equity shares (F.V. Rs. 100) priced at par |
27-Oct-87 | Final Dividend for 1986-87 - Rs. 16 per equity share |
25-Oct-88 | Final Dividend for 1987-88 - Rs. 17 per equity share |
25-Jul-89 | Final Dividend for 1988-89 (on 9 months) - Rs. 14 per equity share |
31-Jul-90 | Final Dividend for 1989-90 - Rs. 20 per equity share |
18-Dec-90 | Rights Issue of 1,000,000 equity shares (F.V. Rs. 100) at a premium of ₹ 75 per share |
1-Jan-91 | Public Issue of 1,450,000 equity shares (F.V. Rs. 100) at a premium of ₹ 85 per share |
30-Jul-91 | Final Dividend for 1990-91 - Rs. 22 per equity share |
7-Jul-92 | Final Dividend for 1991-92 - Rs. 24 per equity share |
25-Feb-93 | 47,25,000 FCD's of Rs. 800 each at the ratio of 1FCD for every 2 Equity share held consisting of 2 parts - Part A and Part B of ₹ 400 each (100 + 300 premium) |
27-Jul-93 | Final Dividend for 1992-93 - Rs. 25 per equity share |
17-Jun-94 | Final Dividend for 1993-94 - Rs. 28 per equity share |
4-Aug-94 | Private Placement of 900,000 equity shares (F.V. Rs. 100) to Financial Institutions |
25-Jul-95 | Final Dividend for 1994-95 - Rs. 32 per equity share |
17-Oct-95 | Private Placement of 1,786,400 equity shares (F.V. Rs. 100) to Foreign Institutional Investors |
6-Aug-96 | Final Dividend for 1995-96 - Rs. 37 per equity share |
25-Jun-97 | Final Dividend for 1996-97 - Rs. 45 per equity share |
11-Jul-98 | Final Dividend for 1997-98 - Rs. 75 per equity share |
10-Jul-99 | Final Dividend for 1998-99 - Rs. 85 per equity share |
6-Aug-99 | Splitting of Shares from FV of Rs. 100 to FV of Rs. 10 |
28-Feb-00 | Special Millenium Dividend - Rs. 10 per equity share |
8-May-00 | Second Interim Dividend - Rs. 9 per equity share |
18-Jul-01 | Final Dividend for 2000-01 - Rs. 12.50 per equity share |
26-Jul-02 | Final Dividend for 2001-02 - Rs. 25 per equity share |
30-Dec-02 | Issue of Bonus Shares - Ratio 1:1 |
19-Jul-03 | Final Dividend for 2002-03 - Rs. 11 per equity share |
20-Jul-04 | Final Dividend for 2003-04 - Rs. 13.50 per equity share |
16-Jul-05 | Final Dividend for 2004-05 - Rs. 17 per equity share |
19-Jul-06 | Final Dividend for 2005-06 - Rs. 20 per equity share |
28-Jun-07 | Final Dividend for 2006-07 - Rs. 22 per equity share |
17-Jul-08 | Final Dividend for 2007-08 – Rs. 25 per equity share |
23-Jul-09 | Final Dividend for 2008-09 – Rs. 30 per equity share |
24-Aug-09 | Combined offerings of Warrants with NCDs to QIBs on a QIP basis |
15-Jul-10 | Final Dividend for 2009-10 – Rs. 36 per equity share |
21-Aug-10 | Splitting of Shares from FV of Rs. 10 to FV of Rs. 2 |
9-Jul-11 | Final Dividend for 2010-11 – Rs. 9 per equity share of ₹ 2 each |
12-Jul-12 | Final Dividend for 2011-12 – Rs. 11 per equity share of ₹ 2 each |
24-Aug-12 | Last date for submission of Warrant Exercise Form |
20-Jul-13 | Final Dividend for 2012-13 - Rs. 12.50 per equity share of ₹ 2 each |
22-Jul-14 | Final Dividend for 2013-14 - Rs. 14 per equity share of ₹ 2 each |
30-Mar-15 | Interim Dividend for 2014-15 – Rs. 2 per equity share of ₹ 2 each |
29-Jul-15 | Final Dividend for 2014-15 - Rs. 13 per equity share of ₹ 2 each |
07-Apr-16 | Interim Dividend for 2015-16 – Rs. 3 per equity share of ₹ 2 each |
28-Jul-16 | Final Dividend for 2015-16 - Rs. 14 per equity share of ₹ 2 each |
20-Mar-17 | Interim Dividend for 2016-17 – Rs. 3 per equity share of ₹ 2 each |
27-Jul-17 | Final Dividend for 2016-17 – Rs. 15 per equity share of ₹ 2 each |
29-Mar-18 | Interim Dividend for 2017-18 – Rs. 3.5 per equity share of ₹ 2 each |
31-Jul-18 | Final Dividend for 2017-18 – Rs. 16.50 per equity share of ₹ 2 each |
25-Mar-19 | Interim Dividend for 2018-19 – Rs. 3.5 per equity share of ₹ 2 each |
03-Aug-19 | Final Dividend for 2018-19 – Rs. 17.50 per equity share of ₹ 2 each |
31-Jul-20 | Dividend for 2019-20 – Rs. 21 per equity share of ₹ 2 each |
22-Jul-21 | Dividend for 2020-21 – Rs. 23 per equity share of ₹ 2 each |
01-Jul-22 | Dividend for 2021-22 – Rs. 30 per equity share of ₹ 2 each |
Stock Exchange / Trustees / Registrar and Share Transfer Agent
The equity shares, non-convertible debentures and the warrants issued by the Corporation are listed on:
Phiroze Jeejeebhoy Towers
Dalal Street
Mumbai – 400 001
+91 22-2272 1233 / 34
+91 22-2272 1919
Exchange Plaza, Plot No. C/1, Block G, Bandra-Kurla Complex
Bandra (East),
Mumbai – 400 051
+91 22-2659 8100/ 114
+91 22-2659 8120
Stock Exchange Codes | Reuters Code | Bloomberg Code |
---|---|---|
BSE-500010 | BSE-HDFC.BO | HDFC:IN |
NSE - HDFC EQ | NSE-HDFC.NS | HDFC:IS |
Rupee Denominated Bonds issued by the Corporation to overseas investors are listed on London Stock Exchange (LSE), 10, Paternoster Square, London, EC4M7LS.
ISIN for equity shares: INE001A01036
Corporate Identity Number: L70100MH1977PLC019916
The Debenture Trustee
Asian Building, Ground Floor
17, R. Kamani Marg, Ballard Estate
Mumbai – 400 001
Registrar and Share Transfer Agent
C-101, 247 Park, L.B.S. Marg
Vikhroli (West), Mumbai-400083
Tel no: +91-022-49186151
Fax no: +91-022-49186060
E-mail id: [email protected]
Website: https://www.linkintime.co.in
Disclosures
With an aim to keep its shareholders abreast with all material information, HDFC promptly shares any disclosures made by it to the Stock Exchanges or made to its investors at large.
Debentures
HDFC issues secured Non-Convertible Debentures on a private placement basis under the approval of its shareholders and in terms of the applicable laws, rules and regulations governing the same. Details of debentures, disclosure document and all other relevant details are available here.
Qualified Institutions Placement
Dividend
Dividend declared at an annual general meeting is required to be paid within 30 days from the date of declaration of the said dividend. Companies are required to deposit the balance amount lying in the dividend account to an unclaimed dividend account within 37 days from the date of declaration. Any amount lying in the said account is termed as unclaimed dividend amount.
The details of unclaimed dividend as on December 31, 2022, are as follows:
Financial Year | Unclaimed Dividend as on December 31, 2022 (Rs.) | Unclaimed Dividend as % to total dividend payable | Date of declaration of Dividend | Last date for claiming Dividend |
---|---|---|---|---|
Interim Div 2015-16 | 73,06,650.00 | 0.15 | March 21, 2016 | April 19, 2023 |
Final Div 2015-16 | 3,10,65,202.00 | 0.14 | July 27, 2016 | August 25, 2023 |
Interim Div 2016-17 | 71,90,097.00 | 0.15 | March 3, 2017 | April 1, 2024 |
Final Div 2016-17 | 3,47,75,520.00 | 0.15 | July 26, 2017 | August 24, 2024 |
Interim Div 2017-18 | 49,22,494.50 | 0.08 | March 16, 2018 | April 16, 2025 |
Final Div 2017-18 | 2,13,43,954.50 | 0.08 | July 30, 2018 | August 28, 2025 |
Interim Div 2018-19 | 52,81,766.00 | 0.09 | March 6, 2019 | April 6, 2026 |
Final Div 2018-19 | 2,31,55,527.50 | 0.08 | August 2, 2019 | August 31, 2026 |
2019-20 | 2,64,46,326.00 | 0.09 | July 30, 2020 | August 28, 2027 |
2020-21 | 2,95,64,214.00 | 0.09 | July 20, 2021 | August 20, 2028 |
2021-22 | 4,11,71,315.00 | 0.09 | June 30, 2022 | July 29, 2029 |
Dividends not encashed or claimed, within seven years from the date of its transfer to the unclaimed dividend account, will, in terms of the provisions of section 124 of the Companies Act, 2013, be transferred to the Investor Education and Protection Fund (IEPF), established by the Central Government. However, in terms of Section 124 (6) of the Companies Act, 2013 and Rule 7 of the IEPF Rules, a shareholder can claim the dividend from IEPF after its transfer, by making an application in Form IEPF 5 online (please visit http://www.iepf.gov.in/IEPF/refund.html)
Mr. Ajay Agarwal Company Secretary
Mr. Mangesh Raje Dy. General Manager - Deposits
Ms. Vaishali Vyas Senior Manager – Secretarial
Tax Deducted At Source(TDS) On Dividend
The rate of TDS (FY 2020-21) to be applied by the Corporation on the dividend would depend upon the status of the recipient and is explained herein below:
Particulars | Resident Shareholders | Non Resident Shareholders - other than FIIs/FPIs | FII/FPIs |
---|---|---|---|
Applicable section | 194 | 195 | 196D |
Threshold | ₹5,000 (Applicable only to Individual Shareholders) | Nil | Nil |
Form 15G / 15H | Can be submitted only by Individual shareholders | Not applicable | Not applicable |
DTAA benefit | Not applicable | Subject to furnishing mandatory documents as prescribed under the Income tax Act | Subject to furnishing mandatory documents as prescribed under the Income tax Act |
TDS rates | 10% | 20% (plus applicable surcharge and education cess) subject to applicable DTAA rates | 20% (plus applicable surcharge and education cess) subject to applicable DTAA rates |
(i) Resident shareholders:
In case of resident shareholders, Section 194 of the I-T Act provides mandate for withholding tax at the rate of 10% on dividend income
In absence of Permanent Account Number (PAN), TDS rate of 20% will apply as per the provisions of section 206AA of the I-T Act. Accordingly, shareholders who have not provided their PAN are requested to provide the same to the Corporation (in respect of shares held in physical form) or to the DP (in respect of shares held in electronic form), on immediate basis.
No tax shall be deducted at source on payment of dividend not exceeding ₹5,000 to a resident individual shareholder.
Resident individual shareholder, whose total dividend income in a financial year exceeds ₹5,000 and who wish to receive dividend without deduction of tax at source may submit a declaration in Form No. 15G/ Form No. 15H, in original to the Corporation at its Registered Office. Shareholders are requested to note that while submission of original form is mandatory.
Kindly note that the threshold of ₹5,000 or option to file Form 15G / Form 15H is not applicable to Resident HUF shareholders and the Corporation would deduct TDS in respect of such shareholders, as specified under Section 194 in full.
(ii) Non-resident shareholders (other than Foreign Portfolio Investors/ Foreign Institutional Investors)
In case of non-resident shareholders other than foreign companies, section 195 of the I-T Act provides mandate for withholding tax at the rate of 20% plus applicable surcharge and health and education cess of 4% on dividend income thereby making effective rate of TDS as under:
For non-resident shareholders other than foreign companies and firms:
Particulars | Surcharge Rate | Effective TDS rate |
---|---|---|
Dividend Income not exceeding ₹50,00,000 | Nil | 20.80% |
Dividend Income exceeds ₹50,00,000 but does not exceed ₹1,00,00,000 | 10% | 22.88% |
Dividend Income exceeding ₹1,00,00,000 | 15% | 23.92% |
In case of non-resident shareholders, being foreign companies, the I-T Act provides mandate for withholding tax at the rate of 20% plus applicable surcharge and health and education cess of 4% on dividend income making effective rate of TDS as under:
For non-resident shareholders being foreign companies:
Particulars | Surcharge Rate | Effective TDS rate |
---|---|---|
Dividend Income not exceeding ₹1,00,00,000 | Nil | 20.80% |
Dividend Income exceeds ₹1,00,00,000 but does not exceed ₹10,00,00,000 | 2% | 21.216% |
Dividend Income exceeding ₹10,00,00,000 | 5% | 21.84% |
For non-resident shareholders being a firm:
Particulars | Surcharge Rate | Effective TDS rate |
---|---|---|
Dividend Income not exceeding ₹1,00,00,000 | Nil | 20.80% |
Dividend Income exceeding ₹1,00,00,000 | 12% | 23.296% |
Please note that the Corporation in its sole discretion reserves the right to call for any further information and/or to apply domestic law / DTAA for TDS.
(iii) Non-resident institutional shareholders (Foreign Portfolio Investors/ Foreign Institutional Investors (FPI / FII))
In case of FPI / FII shareholders, the I-T Act provides mandate for withholding tax at the rate of 20% plus applicable surcharge and health and education cess of 4% on dividend income making effective rate of TDS as under:
For FPI/FII shareholders other than being a Company or a Firm:
Particulars | Surcharge Rate | Effective TDS rate |
---|---|---|
Dividend Income not exceeding ₹50,00,000 | Nil | 20.80% |
Dividend Income exceeds ₹50,00,000 but does not exceed ₹1,00,00,000 | 10% | 22.88% |
Dividend Income exceeding ₹1,00,00,000 | 15% | 23.92% |
For FPI/FII shareholders being a Company:
Particulars | Surcharge Rate | Effective TDS rate |
---|---|---|
Dividend Income not exceeding ₹1,00,00,000 | Nil | 20.80% |
Dividend Income exceeds ₹1,00,00,000 but does not exceed ₹10,00,00,000 | 2% | 21.216% |
Dividend Income exceeding ₹10,00,00,000 | 5% | 21.84% |
For FPI/FII shareholders being a Firm:
Particulars | Surcharge Rate | Effective TDS rate |
---|---|---|
Dividend Income not exceeding ₹1,00,00,000 | Nil | 20.80% |
Dividend Income exceeding ₹1,00,00,000 | 12% | 23.296% |
Treaty benefits under provisions of Double Tax Avoidance Agreements (DTAA)
In respect of non-resident shareholders (including foreign companies), the TDS rates mentioned above will be further subject to any benefits available under the Double Taxation Avoidance Agreement (DTAA) read with Multilateral Instrument (MLI) provisions, if any, between India and the country in which the non-resident is considered resident in terms of such DTAA read with MLI.
Further, Finance Act, 2021, inserted a proviso to section 196D(1) of the I-T Act to provide that in case of a payee to whom an agreement referred to in section 90(1) or section 90A(1) applies and such payee has furnished the TRC referred to in section 90(4) or section 90A(4) of the I-T Act, then the tax shall be deducted at the rate of 20% or rate or rates of income-tax provided in such agreement for such income, whichever is lower.
Accordingly, the TDS rates mentioned above will be further subject to any benefits available under the DTAA read with MLI provisions, if any, between India and the country in which such FPI/FII shareholder is considered as resident in terms of such DTAA read with MLI
This amendment is effective on all dividend payments on or after April 1, 2021.
In order to claim the benefit under DTAA, the Non-resident / FPI/FII shareholders would be required to submit the following documents each financial year on or before the record date fixed for determining the shareholders who are eligible to receive the dividend, if so approved at the ensuing AGM:
- Tax Residency Certificate (TRC) issued by the Tax/Government authority of the country in which such shareholder is a resident (valid for the relevant financial year);
- Form 10F containing therein information to be provided under Section 90(5)/90A(5) of the I-T Act, if not so covered in TRC (valid for the relevant financial year);
- Declaration from such shareholders stating the following:
-
-
That the shareholder did not at any time during the relevant year have a permanent establishment in India;
-
That the shareholder is the beneficial owner of the dividend;
-
That the construct and affairs of the shareholder is not arranged with the main or principal purpose of obtaining any tax benefits, directly or indirectly, under the Tax Treaty; and
-
That the arrangement of the shareholder is not covered under impermissible avoidance arrangement.
Please note that the Corporation in its sole and absolute discretion reserves the right to call for any further information and/or to apply domestic law / DTAA for TDS.
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(iv) Introduction of Section 206AB applicable to all shareholders (resident and non-resident)
Effective July 1, 2021, Finance Act, 2021 has inserted section 206AB of the I-T Act on special provision for TDS for non-filers of income-tax return whereby tax has to be deducted at twice the rate specified in the relevant provision of the Act.
Section 206AB(1) of the I-T Act provides that where TDS is required to be deducted under Chapter XVIIB, other than sections 192, 192A, 194B, 194BB, 194LBC or 194N on any sum or income or amount paid, or payable or credited, by a person to a specified person, the tax shall be deducted at the higher of the below rates:-
- at twice the rate specified in the relevant provision of the Act; or
- at twice the rate or rates in force; or
- at the rate of 5%.
Further, sub section (2) of section 206AB provides that where sections 206AA and 206AB are applicable i.e. the specified person has not submitted the PAN as well as not filed the return; the tax shall be deducted at the higher rate between both the said sections.
The term ‘specified person’ is defined in sub section (3) of section 206AB who satisfies the following conditions:
- A person who has not filed the income tax return for two previous years immediately prior to the previous year in which tax is required to be deducted, for which the time limit of filing of return of income under section 139(1) of the I-T Act has expired; and
- The aggregate of TDS and TCS in his case is ₹50,000 or more in each of these two previous years.
The non-resident who does not have the permanent establishment is excluded from the scope of a specified person.
Disclaimer: This Communication shall not be treated as an advice from the Corporation. Shareholders should obtain tax advice related to their tax matters from a tax professional.